How to make a return:
(We do not provide a return label for returns so please pick your own shipping method)
We cannot provide a return label for international shipping. Please use your own shipping method.
We do not accept responsibility for packages we do not ship ourselves.
Once your package is received at pursecase, the merchandise will be quality inspected. From there we will refund you.
If your return item does not pass quality expectations, a full refund can not be granted.
We do not offer an exchange policy at this time. If you have placed an order and you want to replace it with a different color or size please return the item and place a new order. Please follow the return policy above.
Please click the purse below for the return form
If you have checked your bank account and haven't received your refund within 10 days of mailing the return, please contact firstname.lastname@example.org and we can assist you further.
pursecase needs 1-2 business days for your order to process before being picked up by the shipper. Please consider our shipping and handling times in your overall delivery time. We will do everything we can to ensure that your order is delivered to you in a timely manner through our shipping partners but once your order leaves our warehouse we are no longer responsible for the package. To find out more information on where your order is, please use the tracking number we provided in your confirmation email.
Please note by confirming your order you are agreeing to the terms & conditions listed here.